How It Works / A Step-by-step Overview
Step 1: Sign Up Your Salon!
You sign up your salon for Meet Your Stylist, a custom survey link for your salon’s website that matches clients with your stylists.
You must have at least 5 stylists in order to join.
The sign up process is pretty intuitive and typically takes about 15 minutes. During the sign up process, you’ll create your own custom link.
An example: http://salon.meetyourstylist.com/beinspiredsalon
Step 2: Set Up Your Account
When your sign up is complete, you’ll set up your account.
We’ll send you an email with reminders for next steps and a link to our Quick Start Guide that has logos and everything else you need to get started.
To your account, you’ll add:
This info is displayed when clients see their matches, they will be encouraged to book with one of them via online booking, phone call or they may want to check out pictures of your work on social media. What you share is your preference.
Add Your Stylists
Once you add your stylists to your account, they’ll receive an email to set up their profile which will allow them to take their survey, upload a picture and add a brief bio.
NOTE: Salon owner’s preference- some salon owners want to mandate which photos and bios the stylists use and some are lenient. This will depend on your vibe and either way is cool. For this reason, you’ll have full access to view your stylist’s bios and photos. Also- these are the only aspects of the matching tool that the Stylists will be able to access. At any given time, you can add or disable stylists on your account.
Once you have completed your account details and a minimum of 5 of your stylists have finished their profiles, your link will go live! You can monitor the status of your stylist’s profiles in the admin interface.
P.S. WE ARE HERE FOR YOU IF YOU NEED GUIDANCE
We want to be a guide for you if you’d like – please do not hesitate to reach out to us and set up a time to go through this with a live Meet Your Stylist Representative.
Step 3: Promote Your Link + Gain More Clients
Here’s when it gets exciting!
You’ll add your custom Meet Your Stylist link to your website!
- Feature it on your Stylists bio page
- Place it on your Home page
Then – you’ll post about your exclusive survey on all your social media platforms (it costs nothing and everyone will be so fired to see you have this unique amenity!) And all of your stylists will want to share your posts as well!
Your matches will start to come in! You will receive email notifications that someone has matched with stylists at your salon! Of course, clients may call or book online right from your custom Meet Your Stylist link! Some clients will at first try your awesome survey and wait to book until they’re “due” for their next reservation. When you receive the match notification emails, you’ll see what services the client would like to have and also their preference for how they’d like you to reach out. Via phone or via email!
In your Starter Guide, we will give you additional tips and guidance on how to market Meet Your Stylist for your salon, including exact scripts you can use for various platforms and for reaching out to your matches.
This Is Key to Know
We want to reinforce that Meet Your Stylist is an ongoing customer service, marketing & retention tool. Similar to someone starting a new healthy lifestyle in order to lose weight, the results will not happen overnight. But similar to any positive compound effect, the results will continue to build each month, and each year.
Meet Your Stylist gives clients a connection to our brand and our stylists. They actually follow through with making an appointment. They don’t just move along to the next bio. It really drives them to follow through with making an appointment with the stylists they’re matched with. Everyone is loving Meet Your Stylist. I would say at the minimum we have two people take our MYS survey per HOUR. When we open our email, it’s just full of Meet Your Stylist. We have all these new people that have taken the survey.
—Chelle Neff | Owner, Urban Betty Salon Austin, TX
Meet Your Stylist is great! It’s been easy for clients to go online and match with specific stylists for their specific needs. And we’ve had an influx in retention!
—Dani Everson | Owner, Clementine’s Denver, CO
“When you fill out the Meet Your Stylist survey it’s nice because you realize the kind of clients you want to see. Meet Your Stylist is a good tool and I wish more places like doctor’s offices, would do it. You go into places, scheduled with someone and you’re not really sure…and a lot of times you can tell right away if they’re not a good match for you and it’s awkward for everyone. With Meet Your Stylist you go into it knowing the person. It’s not a blind date.”
— Erin C.
“Meet Your Stylist really gets down to the core of which services you are the best at, it’s very specific. It really helped me determine what I do like to do behind the chair the most. When I meet the clients that are matched with me, they’re more calm and so am I. And they value what I can do for them. You’re not going to find anything else that’s going to better determine your clientele for you.”
— Nate M.
“This tool worked great! Matched me with someone who not only gave me great hair results, but someone I really get along with well and look forward to seeing at my appointments!”
“Because of my personality and that I do have a dry sense of humor and am more lighthearted, I like that my matches already know what I’m about and they respect that. You don’t have to wonder if the two of you will like each other or get along. When you fill out the Meet Your Stylist survey, you choose the clients that you like to see and feel the most comfortable working with.”
— Brittany S.
“Meet Your Stylist was super easy to go through. It’s fun to meet the clients who were matched with me. You already know you’re going to get along with them. It’s like we’re already friends. I’d much rather prefer someone who’s been matched with me versus someone who doesn’t know me at all.”
— Diana S.
“It was a really easy process setting my profile up on Meet Your Stylist. It helped me get matched with clients that I like to work with instead of clients I’d prefer not to work with. It’s cool to already have an ice breaker, like they already know me. So it doesn’t feel like it’s their first visit when it is.”
— Jena S.
“I’ve had several clients that were matched with me. Every time they sit down and tell me they were matched with me they were already excited to work with me and excited for their appointment. It makes me feel more confident because the client already feels at ease.”
— Tara P.
“I had a new client and I asked her how she found me. She said she met me on MEET YOUR STYLIST. It made me feel awesome! We were able to talk about everything easily together and she loved the service she got. And now I’m her Stylist. Not every Stylist is for everybody, so MEET YOUR STYLIST really does work”.
— McKenzie F.
“It makes the process of booking appointments a lot easier. It’s really hard to make a recommendation for a new Stylist otherwise because I don’t know them. So it’s great when they call in and say ‘I’ve been matched with this Stylist!’ They already feel comfortable coming in. They’re excited for their first appointment instead of nervous. It’s always been a really great relationship to start off with.”
— Whitney C.
“One of my matches wanted to find a Stylist that knew how to create a hairstyle that would work for their lifestyle and I came up as their match. That’s what I LOVE to do so it worked out well. It’s nice that when they arrive and they’re in your chair, they know you’re already a great fit for them so it’s all about the excitement. And they’re excited to keep coming back.”
— Anna M.